1. General Provisions
This Privacy Policy regulates the collection, processing, and storage of personal data of visitors and clients of the ekloma.com website, operated by MB "Ekloma" (hereinafter referred to as "We" or the "Data Controller").
We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable laws.
Data Controller Details:
MB "Ekloma"
Company Code: 307116213
Address: Tiltų g. 19, LT-91249 Klaipėda, Lithuania
Email: hello@ekloma.com
Phone: +370 611 11250
2. What Data Do We Collect?
We collect and process the following data about you:
- Data provided directly by you: When you fill out an inquiry form, email us, or call us. This includes: Name, email address, phone number, company name, and message content.
- Automatically collected data: When you browse the website, we collect technical server logs (IP address, browser version, device type) and cookie data (traffic analysis).
3. Purposes and Legal Basis for Processing
We process your data for the following purposes:
- Administration of Inquiries: To answer your questions, provide a proposal, or contact you regarding a project (Legal basis: performance of a contract or legitimate interest).
- Service Delivery: Execution of contracts and invoicing.
- Website Improvement: We use "Google Analytics" to understand user behavior and improve website performance (Legal basis: your consent via cookies).
4. Cookies
Our website uses cookies to ensure smooth operation and to analyze visitor traffic.
- Essential Cookies: Necessary for the technical operation of the website (e.g., loading fonts, forms).
- Analytical Cookies (Google Analytics): Help us track visitor numbers and behavior. These cookies are set only with your consent.
You can withdraw your consent at any time by changing your browser settings or via our cookie management panel.
5. Data Transfer to Third Parties
We do not sell your data. Your data may only be transferred to trusted service providers who ensure appropriate security measures:
- Website hosting providers.
- Email service providers.
- Google (For analytics purposes, if consented).
- State institutions, if required by the laws of the Republic of Lithuania.
6. Data Retention Periods
Inquiry data is stored for 2 years after the last contact or until the contractual relationship ends. Analytical data is typically stored according to the terms set by "Google Analytics" (up to 14 months).
7. Your Rights
You have the right to:
- Access your personal data processed by us.
- Request correction of incorrect data.
- Request deletion of data ("right to be forgotten"), unless it conflicts with legal obligations (e.g., accounting).
- Object to the processing of your data.
To exercise these rights, please contact us via email: hello@ekloma.com.
8. Final Provisions
We reserve the right to amend this Privacy Policy. Amendments take effect from the day they are published on the website.